Terms and Conditions

 

  • All product prices shown exclude delivery charges. Except with the Hardiesmill Medley and Tombuie Platter.
  • With regard to the Hampers and Gift boxes, we reserve the right to substitute items of a similar value (e.g. Smoked Venison Roe for Wisps of Lamb). We will not be liable of any consequential loss.
  • All our goods and services comply with all standards required by relevant legislation.
  • We will endeavour to dispatch your order within 3 working days from receipt of payment, however we regret that we can't delivery on a Monday and your order may be delayed if the weather is particularly hot or inclement.
Returns Policy

We regret that because the goods are perishable, we cannot accept returns, neither can we offer a two-week cooling-off period for our products. Please notify us immediately by email or phone if you find the goods damaged upon receipt.  In the event that you are dissatisfied with your order, please let us know, a refund may be given, but it is at our discretion.

 

Cancellation of order by customers

 

If you decide you no longer require the goods and you notify us immediately we will offer a refund less a 10% administrative charge providing the goods have not been produced / despatched. 

 

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All photographs and charts on this website belong to Hardiesmill and must not be used by or copied by any other party.

 

 

Privacy Policy

About us

www.Tombuie.co.uk is a site operated by Hardiesmill Place (a firm) (We). We are a partnership and have our registered office at Hardiesmill Place, Gordon, Berwickshire,TD3 6LQ. Our VAT No. is 783423223.

 

All personal data we collect from you will only be used by ourselves to ensure that you receive the service you expect. All details will be held securely and never sold to a third party.

 

How we collect you information

We collect information on our site through the use of cookies, our Contact Us page, and our online shop.

How we use your information

We act as Data Controller for the purposes of the Data Protection Act 2002. We are fully registered under the Act and ensure we comply with the protections the Act affords you. We will endeavour to ensure that the pesonal information provided to us by you is kept private and secure.

 

Any information that you provide to us will only be used to:

  • respond to any queries that you may have; and 
  • provide you with marketing materials in relation to products that may be of interest to you.
  • Be passed to secure payment provider Paypal should you choose to pay us by credit/debit card

We do not store customer financial details. We will not share your pesonal information with any third party, unless you provide us with you permission to do so.

 

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. This includes the information generated by the cookie about your use of the website (including your IP address) being transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of the website . Google amy transfer inofrmation to third parties when required to do so by law, or to third parties processing the infrmation on Google's behalf.  Google will not associate your IP address with any other data used by Google. You may block the use of cookies through the settings on your browser however if you do so it may impair the full functionality of this website. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy

Your consent

By using our site, and by submitting a query to us through our contact us page, you consent to us using your information in accordance with this privacy policy. You also consent to the processing of data about you by Gogle in the manner and for the purposes set out above.

How to contact us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to mail@hardiesmill.co.uk.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

 

Contact details

info@hardiesmill.co.uk

Tombuie

 

Hardiesmill Place

Gordon

TD3 6LQ

Info@hardiesmill.co.uk

Tel: (0)1573 410797

Market news

Following the success of our Hardiesmill Beef, we regret that time constraints have forced us to suspend day-to-day production of much of our range of Tombuie Charcuterie. If you have a requirement for a specific event, please call us on +44 1573 410797 or emial: info@hardiesmill.co.uk .

 

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Phone: +44 (0)1573 410797 email: info@hardiesmill.co.uk © Tombuie 2015-2016 All photographs, pictures, wording, tables and charts on this website belong to Tombuie and must not be used by or copied by any other party.

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